Privacy Policy
In this policy “us,” “we,” “our” or “My V Card” refers to My V Card Pty Ltd and its related entities as defined under the Corporations Act 2001 (Cth). At My V Card we are committed to protecting your privacy. This policy outlines how we handle personal and business information collected through our website (www.myvcard.net.au), web applications, mobile applications and other related products and services (collectively referred to as “Products and Services”).
1. Personal Information
“Personal information” is as defined in the Privacy Act 1988 (Cth) and includes any information that can personally identify you, your business or any entity represented by you.
2. Types of Personal Information Collected
The personal information we may collect includes:
- Names and addresses
- Phone numbers
- Email addresses
- Social profiles
- Profession or job title
- Website URLs
- Any additional information you provide directly through the use of our Products and Services
For additional services we may collect other relevant personal or business data necessary for their delivery.
3. Cookies and Analytics
Our Products and Services use cookies to enhance functionality and improve user experience. Information collected for statistical purposes includes:
- Server address
- Domain name
- Date and time of visit
- Previous websites visited
- Browser type and operating system
- Location data
4. How Personal Information Is Collected
We collect personal information directly from you through:
- In-person interactions
- Phone or email communication
- Online forms, surveys and feedback mechanisms
We may also collect information from third parties if authorised by you, such as an employer or business partner providing your details for service purposes.
5. Purpose of Collection and Use
We collect and use your personal information to:
- Provide and customise our Products and Services
- Manage customer relationships
- Communicate updates, promotions and marketing offers
- Verify your identity
- Investigate complaints or suspected breaches of terms
- Comply with legal and regulatory obligations
Where authorised, we may disclose your information to third parties for purposes such as offering additional services or marketing initiatives.
6. Direct Marketing
We may use your personal information to send updates about our latest services, features and news. Communication methods include email, SMS or direct mail in accordance with applicable laws. You may opt out of marketing at any time by following the unsubscribe instructions in our communications or contacting us at admin@myvcard.net.au.
7. Disclosure of Personal Information
We may disclose your information to:
- Employees or contractors for operational purposes
- Business partners and service providers as required to deliver services
- Relevant authorities or law enforcement where required by law
8. Storage and Security
My V Card uses Amazon Web Services (AWS) to store data securely in Australian data centres. While we take all reasonable steps to protect your data, we cannot guarantee absolute security for transmitted information.
You are responsible for keeping your passwords and account details secure. Notify us immediately of any unauthorised use at admin@myvcard.net.au.
9. Links to Third-Party Websites
Our Products and Services may include links to third-party websites. We are not responsible for their privacy practices and users should review their policies independently.
10. Access and Correction
You may request access to or correction of your personal information by contacting us or by editing your information via the user login page. For security reasons, we may request proof of identity to verify your request.
11. Contact Us
If you have any questions, concerns or complaints about our handling of your personal information, contact us at:
Email: admin@myvcard.net.au
Phone: 0407 440 777
We will address all inquiries promptly and if unresolved, you may contact the Office of the Australian Information Commissioner (www.oaic.gov.au).
12. Policy Updates
This Privacy Policy may be updated periodically. Changes will be posted on the My V Card website.
Barbara Wall
Director, My V Card Pty Ltd